Returns & Exchanges

At UrbanYog, we want you to be completely satisfied with your beauty and wellness journey. If you are not happy with your purchase, we offer a hassle-free 15-day return and exchange policy for all unopened and unused products.

Return Process

• 1.
  Initiate Request

  Log into your UrbanYog account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.

• 2.
  Quality Inspection

  Ensure the product is in its original packaging with all seals intact; our team will review your request and provide a return authorization via email.

• 3.
  Schedule Pickup

  Once approved, we will arrange a complimentary reverse pickup from your registered address at a time that is convenient for you.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes quality checks, your refund will be credited to your original payment method within 5-7 business days.